Privacy Policy for Tribute Vault
At Tribute Vault, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our website and services.
1. Information We Collect
- Personal Information: Name, email address, phone number, and other contact details you provide when creating an account or contacting us.
- Memorial Content: Photos, stories, and other content you upload to memorial pages.
- Payment Information: If you make donations or payments, we collect necessary payment details via secure third-party processors.
- Usage Data: Information about how you use our website, including IP address, browser type, and device information.
2. How We Use Your Information
- To provide and improve our services.
- To communicate with you about your account or support requests.
- To process donations and payments securely.
- To personalize your experience on our platform.
- To comply with legal obligations and protect our users.
3. Sharing Your Information
- We do not sell your personal information.
- We may share information with trusted third-party service providers who assist us in operating our website and services (e.g., payment processors, hosting providers).
- We may disclose information if required by law or to protect the rights and safety of Tribute Vault, our users, or others.
4. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. All sensitive information is transmitted using secure protocols.
5. Your Rights
- You may access, update, or delete your personal information at any time by logging into your account or contacting us.
- You may request a copy of the data we hold about you.
- You may opt out of marketing communications at any time.
6. Cookies & Tracking
We use cookies and similar technologies to enhance your experience and analyze website usage. You can manage your cookie preferences in your browser settings.
7. International Data Transfers
Your information may be processed and stored in countries outside your own. We ensure appropriate safeguards are in place for international data transfers.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us at info@tributevault.co.za.
Effective Date: 13 June 2025